No matter what industry you’re in, being on the customer-facing side of things can start to feel like Groundhog Day.
When you’re answering the same questions repeatedly, it’s easy to slip and send an embarrassing email or twenty. (“I did it again. I wrote ‘Thanks for reaching out, [INSERT CUSTOMER HERE]’ instead of their name.”)
If only you could say all the right things, while also saving time and energy on repetitive typing.
Enter typedesk.
Typedesk is a canned response solution that lets your whole team create, organize, and send unique messages quickly.
Using typedesk’s customizable placeholders and variables, you can create unique canned responses for your different leads and clients.
Save time on typing using templates for messages you send every day, like order updates and customer service follow-ups, or answers to frequently asked questions.
From there, you can easily plug in dynamic content, like the date and time, and specifics about your product or service.
That way, you get the best of both worlds: a streamlined workflow and a personalized customer experience.
Let’s face it: if you could pick any superpower to help you defeat the demons of your workday, it’d be superspeed. (“Oh, it’s nothing. I always reply to emails two seconds after receiving them.”)
Typedesk gives your whole team the building blocks to design, organize, and send unique canned responses quickly.
Whether you’re in customer support, IT, education, or medicine, typedesk works for you, wherever you work.
Give your team the power to work faster and smarter.
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