Guiding customers through a quick fix can feel frustrating when you’re limited to email and chat. (“I’ll be right with you, after I read… all of this.”)
Without access to their actual screens, you’re going back and forth collecting random information from your customers just to come up with a makeshift solution.
You need one solution that lets you combine instant video chat, screen sharing, co-browsing, and session replays right on your website.
Make way for Feederloop.
Feederloop is a customer support tool that integrates real-time video chat, session replays, and co-browsing right on your website or app.
It makes it easy to conduct live video calls, session replays, and co-browsing on your site, so you can connect with customers in no time.
They’ll even be able to screen share during video calls to show you exactly what they’re dealing with.
And since this tool also lets you see how users browse your site, you can guide them to the simplest solution.
Best of all, Feederloop has a powerful co-browsing feature that lets you click, scroll, and type directly into the customer’s browser.
Take temporary control of your customer’s screen to demonstrate how to use your product or services firsthand.
Plus, you can speed up the onboarding process to get your customers up and running in a snap.
No deal available
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