Best support system

Best Support System is a self-hosted customer support desk software. It handles a support ticket, manages email tickets, collects any payment by PayPal. More

Do you know about boring, uninterested, and hard-to-solve problems related to support systems?

In today’s world, it’s very important to handles support tickets, email tickets, and the collection of payments.

Everyone is in a need of a simplistic way to use it without ease. Where it requires no programming skill.

Meet Best Support System 

Best Support System is a self-hosted customer support desk software. It handles a support ticket, manages email tickets, collects any payment by PayPal. It has an easy installer so you don’t need any programming skills. We will keep update regularly and it has an auto-update feature.

What is the Best Support System?

Best Support System is a customer support desk software. It has many important features which are necessary to give support to your clients.

The most valuable feature of this software is the Ticket System. Customers can open a ticket and the assigned agent or admin can reply to that ticket. It has a paid ticket system with many international payment methods.

The role access feature of this software is well developed. You can give access to your agents what you want to. Email to the ticket, FAQ, RTL support, Web chat, Google analytics, and many more settings are the great features of it.

Who should use the Best Support System?

Best Support System is a self-hosted support ticket application. It handles support tickets, manages email tickets, collects any payment from PayPal.

It has been created so simplistic that every company or organization including IT or non-IT can use it without ease. It requires no programming skill. One can just install it and use it from that very moment. It is that simple.

Knowledge Base

Automatically suggest knowledge articles while trying to create a new ticket and reduce ticket volume.

Proactive Search

Easy to use search – smart search engine can find relevant articles even with spelling mistakes.

Highly Secured

Get user uploaded file security, CSRF protection, boot force security, admin user login failure auto backoff, auto suspicious IP block.

Easy Customizable Roles & Privileges

Create user groups with roles and privileges of your choice and add the intended users to the group.

Customized Payment

It’s a very useful feature. You can set a payment of any amount for any service (i.e., hosting fee, maintenance fees) from on any ticket when required.

Live web chat

Live web chat feature has been added. Your client can contact your agent using live chat. You can set everything effortlessly.

Easy Envato Integration

Allows purchase key validation, view support period, and view product and purchase information.

Collect User Feedback

Feedbacks are collected through special emails sent out to users after a ticket is closed with satisfied and dissatisfied buttons.

Automatic Update System

Hassle-free automatic update for your software so you do not have to manually install new updates or worry about new security threats.

You can judge it, after your installation it will never frustrate you, it’s guaranteed.

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