HelpNinja is a support desk system, to manage all your incoming emails. With HelpNinja, Your whole team can collaborate on customer emails and support them like a Ninja. More
HelpNinja KEY FEATURES
Alerts / Escalation
Customizable Branding
Email Integration
Interaction Tracking
Multi-Channel Communication
Real-time Chat
Automated Routing
Document Storage
Knowledge Base Management
Self Service Portal
Ticket Management
HelpNinja is a support desk system, to manage all your incoming emails. Your whole team, not just customer support agents, can add notes and tag conversations for future reference.
Answer customer queries faster than ever before and worry less about which emails need replies. Our agent collision detection will help you not step on each others’ feet when answering queries.
With it, Your whole team can collaborate on customer emails and support them like a Ninja.