HelpShelf combines your customer support resources into one widget and makes sure they’re always available when customers need them most. More
HelpShelf KEY FEATURES
Data history
Team members
Customers are like your family members during Thanksgiving—they’ve got a ton of questions.
And while it’s okay to make Aunt Gladys work for her answers, you don’t want to do that with your customers.
Bring the resources your customers need, front and center, with HelpShelf.
It combines your customer support resources into one widget and makes sure they’re always available when customers need them most.
Combine all your support resources into one eye-catching widget
HelpShelf’s brilliant engine tracks what users on your site are searching for and creates content suggestions so others can find it, too.
Like Netflix’s oddly specific recommendations (who told them about my love for Canadian made-for-TV movies?), HelpShelf delivers the right content at the right time.
Think of HelpShelf as the best waiter ever, anticipating customer needs based on whichever page they visit and already back with that refill (of knowledge).
Linking HelpShelf to your website couldn’t be easier – just enter your URL and the tool guides you through a simple template.
How do you want your customers to contact you? Choose from numerous chat providers or good ol’ fashioned e-mail.