Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. More
Juphy KEY FEATURES
Track Mobile App Reviews
Juphy is a collaborative customer support tool which works with Twitter, Facebook, Instagram and YouTube. It enables businesses to manage all their mentions, comments and direct messages in a single inbox in a simple and affordable way.
Juphy is specially crafted for support teams. It has all the required basic features for customer support. In addition, businesses can easily measure their user engagement, support success rates and sentiment analysis through Juphy's reports.
Juphy's main differential advantage is keeping messages in a conversation structure. This allows businesses to better understand their social audience's needs and never miss the important points in social conversations.
We call it the “Conversational User Interface”. In this case you can benefit from Juphy as a monitoring tool and a moderation tool.