Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. More

Juphy is a collaborative customer service tool that works with Twitter, Facebook, Instagram, YouTube and more to allow its brands to manage all their mentions, comments, direct messages in one inbox.

Juphy aggregates all social mentions, direct messages, comments in one place to provide you simple and affordable customer support solution.

The tool specially crafted for support teams. Juphy has all the required basic features for customer support. In addition, Juphy provides sentiment analysis solution for your aggregated data so you can easily measure your user engagement rates and effects.

The main difference of the tools is keeping messages as a conversation structure. Thus, you can understand your social audience needs better and you never miss a main idea of the conversations. We call it as “Conversational User Interface” in this case you can both get benefit from Juphy as a monitoring tool or a moderation tool.