Moda is a customer data & engagement platform with email & SMS automation, so you can easily send out triggered messages based on multiple customer behaviors. More
Moda KEY FEATURES
Send Hyper-Personalized Emails & SMS.
Retain Customers With Actionable Segments.
Customers Profiles & Their Behaviors Unlocked.
Advanced Automation Flow With Personalize Email & SMS.
Getting people to stick around when you’re an eCommerce brand is tough. So you must constantly come up with new and interesting ways to engage them if you want them to keep buying from you.
Customer data is one of the company’s most important assets, but it can be hard to keep track of it.
As a direct-to-consumer brand, you’re always looking for ways to level up your retention marketing. Customer engagement is key, but it’s hard to know where to start.
Meet Moda
Moda is a customer data & engagement platform with email & SMS automation, so you can easily send out triggered messages based on multiple customer behaviors.
This will help you increase your retention marketing, increase customer loyalty & drive more sales.
It enables you to turn your 1st-time buyers or subscribers into repeat buyers. If you’re an e-commerce business, don’t rely only on the acquisition; instead, turn your retention game on with Moda.
Customers Profiles & Their Behaviors Unlocked
Prebuilt Segments: Set up profiles into granular segments that update in real-time and send hyper-personalized emails based on customer behavior.
Drag & Drop Email & SMS Flow Builder: It provides a simple email builder for generating engaging and data-rich emails, allowing you to nurture customer relationships.
Retain Customers With Actionable Segments
Prebuilt Segments: It maps your customers into intelligent segments – from VIPs to Churn Potentials.
No Code Segment Builder: Moda gathers data from your store and eCommerce tools and creates relevant segments that brands can use to deliver hyper-personalized content.
Customers Profiles & Their Behaviors Unlocked
Single Customer View: Every customer who has visited your e-commerce store has a unique profile, giving you a single view of how they’ve interacted with your brand.
Customer Data: Customer profiles are enriched with powerful data to run any personalized marketing campaign.
Advanced Automation Flow With Personalize Email & SMS
Flow Templates: Set up custom email and SMS workflows from 20+ automations for your customer, targeting welcome series, products viewed, cart abandoned, post-purchase, recommendations, and more.
Flow Builder: Pick from 100s of prebuilt Email & SMS templates, and customize them with the advanced drag-and-drop flow builder that will help with the customer retention journey through customization capabilities.
Get Advanced Analytics Under One Tool
Unified Analytics: It provides a single repository for marketing (Email, FB) and sales (Recharge, Shopify) reports, so you don’t have to switch tabs to get actionable information.
Revenue Attribution: Track ROAS like every visit, click, purchase, and dollar spent across Emails, SMS, and Ad channels to Affiliates & discover potential revenue across the customer journey.
Growth Metrics: Key metrics like Lifetime Value (LTV), Average Order Value (AOV), Repurchase Rate (RPR), and more can help you discover the information you need to grow your revenue.