Nicereply is a customer satisfaction and loyalty survey tool that lets you and your support teams easily create and send surveys to measure how well your customers think of your brand. More
Nicereply KEY FEATURES
Post-resolution email surveys
In-signature email surveys
Customer support is the face of your company, but it’s hard to tell if you’re looking good without a mirror. (“So no one was going to tell me about that piece of kale in my teeth.”)
Sure, you could pick your customer’s brain by shooting them an email survey, but not everyone likes a crowded inbox.
If only there was a way to get more feedback while putting less pressure on customers and your support team.
Nicereply is a customer satisfaction and loyalty survey tool that lets you and your support teams easily create and send surveys to measure how well your customers think of your brand.
You’ll be able to provide world-class support without lifting a finger by surveying customers automatically after you resolve a ticket, call or chat.
Even if a customer doesn’t finish the survey, Nicereply records their answers as soon as they enter any text, so you still know how things went.
The tool’s email signature surveys let customers rate their experience after every reply while over-surveying protection makes sure you don’t send too many surveys to any one customer.
No more wondering what your customers think about your service or dealing with unproductive comments. (“This person really likes ducks! …oh, that’s autocorrect?”)
Nicereply makes it easy to get the feedback you need to boost customer satisfaction—with fewer emails for customers and more organized data for your support teams.
Put your best foot forward and stay one step ahead of the competition.
Get the Nicereply Lifetime Deal today!
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