Pulsedesk is a powerful and universal helpdesk system for collecting, prioritizing, and processing customer requests in a single window. More
Pulsedesk KEY FEATURES
Ticket assignment by load balancing
Reporting and analytics
Knowledge base and client portal
Live chat
Satisfaction survey
Custom ticket fields & status
Pulsedesk is a powerful and universal helpdesk system for collecting, prioritizing, and processing customer requests in a single window.
It’s an essential tool for businesses that strive to offer outstanding service to their customers.
Optimize workflows, reduce service costs, and increase sales with a budget-friendly and flexible solution.
Multichannel support
Make sure your customers can reach you the way they prefer by offering them multichannel support.
The most demanded channels are available (email, WhatsApp, Telegram, phone, web chat, etc.) and the list is constantly updated.
Easily view analytics and reports
Set an unlimited number of limits for all operations in Pulsedesk.
Closely monitor the quality of service and find out what problems prevent requests from being processed on time. Let efficiency go hand in hand with quality
You can easily monitor the quality of service with the illustrative tables and graphs — allowing you to find out what problems prevent requests from being processed on time.
Get lifetime access to Pulsedesk today!
Unlimited tickets from different channels
Unlimited automation and workflows
3 users
And more! See all the features.