Record

Record empowers website owners and development teams with the information they need to resolve user issues faster. More

Record empowers website owners and development teams with the information they need to resolve user issues faster.

This intelligent platform captures the user’s experience along with data to investigate and resolve problems. Now you can smartly identify problems without subjecting your customers to painful troubleshooting experiences.

Capture Data with Clarity

Record understands the importance of data when resolving a user issue.

By capturing the user’s session, device information, and even details like user transcripts your team can now have a visual representation of the experience to quickly identify the problem.

Intelligent CX Data Analysis

Smartly tag and capture CX details to help your team make swift decisions.

It employs features like automatic issue tagging and transcript summaries. Providing your team with key information to make decisions faster.

Investigate Issues Faster

Record adds a valuable layer to the troubleshooting process by capturing back-end data your team needs to understand the full scope of the problem including details like console logs and network GET and POST requests.

Data Compliance

Your user’s experience also extends to data compliance.

It allows you to capture data with compliance standards in mind including features like customized masking of elements and user authentication compliance.

Get lifetime access to Record today!