Support Genix is a low-cost, easy-to-use customer support ticket management plugin for WordPress. More
Support Genix KEY FEATURES
Transfer ticket
Email piping
Saved replies
Email notification
File upload type setting
Webhook integration
We believe that customer support is essential for any business. We set out to create a low-cost WordPress ticketing solution that’s accessible to small businesses.
We decided to design a ticket system plugin with all essential functionality and make it available at an inexpensive price with Support Genix
Manage unlimited inboxes, tickets, users, and agents
Transfer ticket: Transfer your ticket to another agent or department easily.
Email piping: Offers email piping, which imports emails for an email address into the support ticket system.
Saved replies: A plugin that allows agents to save common responses.
File upload type setting: Ensure that your system remains secure by allowing customers to upload files.
Email notification: Choose to receive an email notification when a ticket is created, responded to, or closed.
Envato integration: Validate client purchase codes and ensure that only authorized users have access to your services.
Webhook integration: Based on different events, like ticket creation or closure, Support Genix can send notifications to the CRM or other tools.