With ThriveDesk, customer service teams can easily manage conversations across channels, offer immediate support, and delight customers every step of the way. More
ThriveDesk KEY FEATURES
In a small business, everyone wears multiple hats. ThriveDesk is so easy to use and understand that anyone in your company can become a support-pro very quickly and without any difficulty.
70% of people spend more money with a company that has excellent customer service.
With ThriveDesk, customer service teams can easily manage conversations across channels, offer immediate support, and delight customers every step of the way.
A shared inbox is a common inbox to which all customer conversations, chats, and queries are directed. You can support several brands, products or departments from a single account. Each inbox has unique, customizable settings.
- Private notes
- Saved replies
- Collision detection
Reach more customers with less effort even if your team is busy or unavailable to chat live. Lightest & fastest live chat assistant that will interact with customers without slowing down your website.
- No agents online
- Busy agent bot
- Automated replies from docs
- Email continuation when the customer drops offline
Drive user engagement and increase customer lifetime value by enabling your customers to come together, connect, and collaborate on ideas, discussions, and projects.
- Organize discussions
- Create Private Channels
- Empower interest groups
- White label
ThriveDesk’s Reporting tool helps you make data-driven decisions to support and delight your customers.
- Conversations reporting
- Happiness score
- Company performance
Help your customers help themselves
Reduce ticket inflow, avoid repetitive incident logs, facilitate self-service on the portal, and improve resolution times with a repository of articles that can help the customers find answers to their problems.
Get the ThriveDesk Lifetime Deal today!
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