Ticksy helps you create a custom-branded digital help desk and knowledge base to expand your customer support. More
Ticksy KEY FEATURES
Private & Public Tickets
Live & Email Notifications
Social & Interactive
Building an online help desk from scratch can create more problems than it actually solves. (“Users can definitely submit tickets. We just can’t find them anywhere.”)
But when you look at other solutions on the market, they’re bloated with features that require serious technical expertise to set up.
What if you could build a user-friendly support portal that integrates seamlessly with top platforms—without writing any code?
Say hello to Ticksy.
Ticksy helps you create a custom-branded digital help desk and knowledge base to expand your customer support.
Ticksy lets you create a multilingual web-based help desk that’s a breeze for both your customers and support team to use.
Define custom fields for your ticket submission page to ensure agents get the information they need, with options for text fields and box selections.
You can even set up canned responses for frequently asked questions, so your agents are able to focus on more complicated tickets.
Setting up a support portal shouldn’t take longer than building a LEGO model of the Empire State Building. (“Maybe we rethink submitting tickets and just send out instruction manuals?”)
With Ticksy’s no-code platform, you only get the tools you need to build a user-friendly help desk and knowledge base for your business.