Tihelpdesk – Helpdesk, Task Management, Kanban, and Time Tracking systems not only cost less but are also designed to get your team members organized and increase productivity. More
tihelpdesk KEY FEATURES
Our Helpdesk, Task Management, Kanban, and Time Tracking systems not only cost less but are also designed to get your team members organized and increase productivity.
The comprehensive customer service, helpdesk, task management, Kanban, and time tracking systems give your employees the tools to manage customer service, helpdesk, release management, time tracking, and task assignments.
The ticket system provides an effective platform for resolving issues that directly impact productivity and satisfaction.
tihelpdesk consolidates multiple applications that correlate to give your employees the tools that they need to be productive.
As opposed to having multiple different tools on different platforms.
- Increase your staff’s productivity in resolving all customer engagements or tasks.
- Maintain clearer task and issue visibility.
- Automatically assign each case to groups or specific staff members.
- Prioritize the order of work completion.
- Create and Manage engagements, issues, and tasks using email or the web interface.
- Increase visibility and manage tasks and issues on desktop and mobile devices.
- Keep your staff productive no matter what device they are using without requiring mobile applications.
- Prioritize issues, and increase closure rates and overall productivity.
- Organically introduce results-driven satisfaction across your organization.
- Positively impact customer service, staff member, manager, and stakeholder performance.
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